Operational excellence is all about making a business run as smoothly, efficiently, and effectively as possible. Imagine a well-oiled machine: everything works together, there’s no waste, problems are caught early, and the output—whether it’s a product, service, or result—is top-notch every time. It’s not just about cutting costs or speeding up; it’s about doing things right consistently, improving over time, and keeping customers happy while making life easier for employees.